Returns & Exchanges

At Brooklyn Film Camera, we want you to be fully confident in your creative tools. We offer a 14-day return period for most vintage cameras and accessories to ensure your gear meets our high standards of functionality.

Return Process

• 1.
  Initiate Your Request

  Email our support team with your order number and a brief explanation for the return to receive an authorization number.

• 2.
  Pack with Care

  Securely package the item in its original box with all included accessories, ensuring the camera is protected from transit damage.

• 3.
  Ship to the Shop

  Affix the provided return label or ship via a tracked carrier to our Brooklyn storefront for inspection and processing.

• 4.
  Technical Inspection

  Our technicians will verify the camera's condition and functionality before issuing a full refund or store credit within 5 business days.